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Privacy Policy

Last Updated: May 11, 2026

1. Introduction

At Host256, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Personal Identifiers: Name, email address, phone number, and physical address.
  • Billing Information: Payment method details (stored securely via third-party processors), tax identification, and transaction history.
  • Technical Data: IP address, browser type, device information, and website usage patterns collected via cookies and analytics.
  • Support Data: Information provided during support tickets or chat interactions.

3. How We Use Your Information

We use the collected data for various purposes:

  • To provide and maintain our services.
  • To process payments and manage your subscriptions.
  • To provide customer support and technical assistance.
  • To send administrative information, such as service updates or security alerts.
  • To improve our website performance and user experience.
  • To comply with legal obligations and prevent fraudulent activities.

4. Cookies Policy

We use cookies to enhance your browsing experience and analyze site traffic. You can choose to disable cookies through your browser settings, though some parts of our website may not function correctly without them.

5. Data Security

We implement robust technical and organizational security measures to protect your data from unauthorized access, loss, or alteration. This includes SSL encryption, firewalls, and secure access protocols. However, no method of transmission over the internet is 100% secure.

6. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business, such as:

  • Payment Gateways (e.g., Flutterwave, PayPal).
  • Cloud Infrastructure Providers (e.g., AWS, DigitalOcean).
  • Domain Registries and ICANN (for domain registration requirements).
  • Analytics providers (e.g., Google Analytics).

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., for tax or legal reporting).

8. Your Rights

Depending on your location, you may have the following rights regarding your data:

  • The right to access the data we hold about you.
  • The right to request correction of inaccurate data.
  • The right to request deletion of your personal data.
  • The right to object to or restrict certain data processing.

9. Data Sharing Policy

Host256 does not sell, rent, or trade your personal information to third parties for marketing purposes. Data sharing is strictly limited to service delivery and legal compliance.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact our Data Protection team:

Email: sales@host256.com
WhatsApp: +256 782 195634