To ensure the best possible service for all our users, Host256 clients are expected to adhere to specific responsibilities. This shared responsibility model helps us maintain a secure and high-performing platform for your business.
Use strong, unique passwords. Enable Multi-Factor Authentication (MFA) where available and never share login credentials.
Keep your website applications, plugins, and themes (e.g., WordPress) updated to the latest versions to prevent security breaches.
Maintain your own regular off-site backups of your website data and emails. Do not rely solely on server-side automated backups.
Ensure all content hosted on our servers complies with the laws of Uganda and international intellectual property regulations.
Abide by anti-spam policies. Do not use our servers for mass marketing or phishing campaigns.
Monitor your domain expiration dates and ensure renewal invoices are paid on time to prevent service interruption.
Ensure all service invoices are settled on or before their due date. Timely payments help avoid service suspension and ensure uninterrupted business operations.
Failure to meet these responsibilities can lead to security vulnerabilities, performance degradation, or even account suspension. By following these best practices, you help us keep Host256 fast, safe, and reliable for everyone.
If you need help securing your account or understanding these responsibilities:
Email: sales@host256.com | WhatsApp: +256 782 195634